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Frequently Asked Questions


CAN YOU TELL ME MORE ABOUT YOUR SECURE SERVER PLANS AND WHAT THEY COST?

In every kit, you will receive 100Kb of storage space on our secure server for any documents you create that you would like to have secured. Just send your document to us and we'll upload to our secure server at no extra charge.

If you would like to have a secure order/application form that your customers can use to submit their confidential info to you (like credit card or billing info), just send your order form in HTML format to us and we'll configure it with the proper codes for use with our secure server, and then we'll place it on our secure server for you at no extra charge. When a user submits information via your secure order form, we will retrieve the data through a secure connection and place it into a text file. Then we compress the text file inside of a 160-Bit Encrypted, Password-Protected, Executable file. This executable file will be sent to your private email box. For each submission, your account will be charged $0.75 fee for the labor involved in retrieving, compiling, and sending the information to you. This is a small price to pay considering that you only pay for the secure server when your customers use it. We also have a Flat Rate Secure Sever Plan that you can choose if you feel that your customers will use your secure forms often.:

  • Flat Rate Secure Server Plan 1 ($15/mo - no setup fee)- works the same way as described above, but includes credit for 30 submission fees every month (worth $22.50 - which saves you $7.50 each month if your order forms are used often by your customers).
  • Other Plans - If you have the need to run your own custom secure CGI programs, you will need to get your own secure server. By having your own secure server, everyone of your Web pages will be able to be accessed securely. Please contact support@Finon.com to order your own secure server.

Why should I pay extra for secure server usage?

About Our Secure Server

We utilize the Netscape developed, Secure Sockets Layer (SSL) protocol for authentication and encryption over TCP/IP networks. This protocol provides reliable authentication exchanges between clients and servers.

SSL’s are based on ciphers, which differ from coded gates, by using a systematic mathematical design whereby two large prime numbers are randomly generated and multiplied creating a number so large that ordinary computers cannot factor it back to its two original primes. It is these two prime numbers that end up being the keys to decrypting the encrypted data. As long as the original prime numbers are kept secret, no one can decipher an SSL-encrypted message without an extravagant expenditure of resources. It is within their complexity that makes them useful for authentication purposes.


WHY SHOULD I PAY EXTRA FOR SECURE SERVER USAGE?

Most web site hosting companies charge a high flat monthly rate for storing secure documents or sneak it into a higher regular monthly hosting fee. Most of these companies don't even help you program your forms to work correctly with their secure server. And often times clients of other hosting companies have to check their secure server manually to see if any orders were submitted (we actually send the order to your email box in an encrypted file - only with our regular secure server plan and with Flat Rate Secure Server Plan 1). Along with our generous "pay as you go" plan and flat rate secure server plans, we will even go as far as actually coding the special HTML of the order form for FREE! Just provide the basic layout of the form in HTML with the fields (labeled as you want) and we will insert the necessary codes and actually place it on the secure server for you at no extra charge! (This free service does not apply to Flat Rate Secure Server Plan 2)


HOW DO I GET MY ORDER, GUEST BOOK, AND INFO REQUEST FORMS TO WORK ON MY WEB SITE?

On our servers we have pre-installed a CGI script that allows the HTML pages that you create to interact with our server to collect data from your web site visitors. Take a look at an example of a commonly used template for a Guest Book Form. This template has been coded to work correctly with our server. It emails the collected data to the form's owner and then redirects the visitor to a Thank You Page. If you open the example file in a text editor or web editor you'll be able to view the code structure, naming conventions, and all the variables that are required to make an effective form for collecting data from your visitors. Feel free to download this example file and use it as a template for creating any of your online forms. It can easily be converted into an order form or info request form by just renaming/relabeling the input fields as necessary.

The "form action" should be set to "/cgi/YourFormmailFileName.pl" and the method should be "POST". The variables which are inserted into hidden fields within the HTML code of the example are:

  • recipient (required) - this is the email address that the collected data should be sent to. This is the only required variable that must be included with the "form action" in order for your form to work.
  • redirect - this is the absolute URL of your Thank You page. (http://www.yoursite.com/thanks.htm)
  • sort - set this variable to "alphabetic" to automatically sort the collected data input fields in alphabetical order (according to the names you gave each of the fields). Or, to have the order in which the data fields are returned to you customized (as done in the example), set this variable to "order:Name,Title,Organization,Address" (where Name, Title, Organization, and Address are the names that you gave each of the data fields). See the code structure in the example for help with this.
  • subject - this is what will be placed in the subject field of the message that the CGI script will send to you that will include the collected data. This is helpful when determining which of your forms the collected data is coming from.

Below is a sample of the code that you can insert into any html file to make it interact with the formmail CGI script in your hosting kit. Notice how the "form action", "POST method", and variables that are described in the above paragraph are entered into the code below.

The formmail script was modified and enhanced by Matthew Wright1. For full documentation on this script, see the readme file at http://worldwidemart.com/scripts/readme/formmail.html.

If you still have any problems or questions with your forms, send a message to support@Finon.com we'd be glad to help!


CAN I USE SERVER SIDE INCLUDES?

Yes, SSI (Server Side Includes) are enabled on Finon servers and are very helpful in keeping the file structure of your site efficient, especially when site maintainence and updating is concerned.

For example, let's say you want to have a default header for all the pages of your site. What you do is create a file header.htm with all the HTML that you want to appear on top of all the pages. Then, instead of putting that code or design on every page, you simply add a line into the HTML of each page like...

<!--#include file="header.htm" -->

And that will simply take all the HTML from header.htm and automatically feed it into the page right at that point where you copied in the "include line".

That way, you can create a layout with background and set all your link colors and font styles in ONE file (header.htm) rather than having to change EVERY page of the site when all you are trying to do is just change the background or font style.

Remember to name any files that contain references to "include lines" using the .html extension. This tells flags your pages so that the server knows when to look for "include lines". For example, if your home page includes a reference to <!--#include file="header.htm" --> then you will want to change your home page file name from index.html to index.html.


WHAT ABOUT…..UHHHH…..??????

If you have ANY questions regarding your account, just send a message to support@Finon.com we would be happy to help you!

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