A catch-all email account receives emails addressed to former users or non-existent users on a virtual site. For example, if an email is addressed to mary@xyz.com but the user name "mary" does not exist on that domain, the email is routed to the catch-all account.

Catch-all email accounts are setup and managed by users who have been given site admin status. This involves simply creating a certain alias for a designated user. This user does not have to be the Site Admin.

The "catch-all" email account can be activated/deactivated for any or all your domains at any time.

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